This Privacy Policy explains what personal information spintime collects, how we use it, and the choices you have. We are committed to keeping your data safe and handling it responsibly in line with applicable Philippine data privacy laws.
1. What Information We Collect
When you register and use the spintime platform, we collect certain personal information that is necessary to provide you with a safeand compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes as required under Philippine regulations. We also collect your billing and payment details, including your preferred local payment method such as GCash, Maya, or bank account information, solely for the purpose of processing deposits and withdrawals. When you use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and detect unusual behaviour. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.
2. How We Use Your Information
The personal information you provide is used primarily to create and manage your spintime account, verify your identity, and process your financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — these communications are essential and cannot be opted out of while your account remains active. Your gaming activity data is used internally to monitor for responsible gaming indicators, detect potential fraud or money laundering, and ensure compliance with our licensing obligations under Philippine law. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.
3. Sharing Your Data
spintime does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, and IT infrastructure partners — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines where we are legally required to do so, including in response to a valid court order or regulatory investigation. In the event that spintime undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer where required by applicable law.
4. How We Keep Your Data Secure
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the spintime platform is encrypted using TLS (Transport Layer Security) protocols, and sensitive account data is stored using strong encryption at rest. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and enable any available account security features such as two-factor authentication.
5. Your Rights Under Philippine Data Privacy Law
As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is collected and processed, and to access a copy of the personal information we hold about you at any time. You have the right to correct any inaccurate or incomplete personal data in your account, and to request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You also have the right to object to the processing of your personal data for purposes beyond those described in this policy, and to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. To exercise any of these rights, please contact our data privacy team at the email address provided in the Contact section of this policy. We will respond to all verified data subject requests within the timeframe required by applicable law.
7. Contact and Policy Updates
If you have any questions, concerns, or requests relating to this Privacy Policy or the way spintime handles your personal data, you may contact our Data Privacy Officer directly at [email protected]. We are committed to responding to all privacy-related enquiries promptly and transparently. This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable legal requirements — the "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically so that you remain informed about how we protect your information. Your continued use of the spintime platform after any updates to this policy constitutes your acceptance of the revised terms. For general platform questions, visit our FAQ page or review our Terms and Conditions.
Our FAQ page covers the most common data and account questions from Philippine players. You can also reach our Data Privacy Officer directly at [email protected] — we aim to respond to all privacy enquiries within two business days.